Removals FAQs

Q: How does my furniture get protected when in the removals trucks?
A: All vehicles are fully equipped with furniture pads, straps and trolley's to ensure your goods are safe and secure whilst in transit and you furniture removals can be carried out with ease.

Q: How do I request a free removals quote?
A: Simply click on the above Removals Quotes button and complete our online form. This will supply us with all the relevant details required to quote on your next relocation.

Q: Do you have moving insurance?
A: All removals quotes include Standard Transit Insurance for fire, flood, collision and overturning only. This is not a fully comprehensive insurance policy, however you can visit RemovalsInsurance.com.au for a more comprehensive insurance policy for your interstate removals.

Q: What forms of payment do you accept?
A: We accept cash, Visa, and Master card and Amex for our services. We accept Visa, Master Card, and cash for your moving deposit as well.

Q: Do I need to empty my dresser drawers?
A: Clothes may stay in your drawers as this will reduce the rattling on the drawers whilst in transit. The only items that need to be removed are breakables, valuables, money, jewellery, books, heavy items and important documents.

Q: How far in advance do I need to book my move?
A: We recommend you reserve your moving date ASAP! This allows us to put the wheels in motion and get everything organised for your relocation and it is one less this you have on your mind. Although we can usually have relocations collected within 48 hours of booking if required.

Q: Do you do same-day moves?
A: Yes. Local Removals are generally completed on the same day, although we can hold the goods overnight in the vehicle if required. Interstate Removals cannot be completed on the same day, unless you live next to the boarder and are not going far.

Q: How do I reschedule my move?
A: Please email Enquiries@Gold-Coast-Removals.com.au
The following information:
· Your name and booking number
· New moving date
· Old moving date
· Contact number

Q: How do I cancel my move?
A: Please email Enquiries@Gold-Coast-Removals.com.au with the following information:
· Your name and booking number
· New moving date
· Old moving date
· Contact number

Q: Do you provide packing services?
A: Yes. We can have all of your moving boxes packed by professional pre-packers.